Frequently asked questions

Pick a product on Products & Services, fill a short intake form on the order page with the details that report needs, and pay on-site. The document is prepared and delivered to your email — usually within the hour for calculation-based reports, and within 24 hours for research-based ones.

By card, through a Payhip/Stripe checkout overlay right on the site. You never leave malakarconsulting.com to pay, and Payhip emails you a receipt automatically.

Most calculation-based reports — the Landed-Cost & Duty Report, Supplier Scorecard & Vendor Performance Report — go out within the hour. Research- and writing-based products, like the Supplier Vetting Report, the EU CBAM workbook, or an RFP/RFQ draft, typically take up to 24 hours. First orders on any product are reviewed personally by Sudip before they go out.

If the document cannot be produced from what you sent, you get a full refund. Once a document is produced and delivered, it is non-refundable, the same as any completed analysis. Full detail and how to request one is on the Refund Policy page.

No. This is a no-calls, no-meetings model by design. Everything runs through a short form, email, and, for consulting engagements, written scoping. If a product genuinely needs a conversation first, that is stated on its page before you pay.

Submitted files and form data are stored outside the public web root — not in a folder a browser can reach — and used only to prepare your document. Email smalakarmail@gmail.com with your order reference to have everything tied to it deleted.

Tariff Watch is $49/month. It re-runs your HTS codes whenever a tariff rate or trade-action overlay changes and emails you the update. It is available as a standalone subscription or as a one-time add-on at checkout on the Landed-Cost report. Cancel anytime through Payhip.

Yes. Payhip emails a receipt automatically at checkout. If you need a formatted invoice for expense or accounting purposes, email smalakarmail@gmail.com with your order reference.

Sudip Malakar, a 17-year supply chain, sourcing and procurement principal, prepares and reviews every deliverable. Calculation-heavy products run through deterministic server-side engines; narrative and research sections are AI-assisted and checked before delivery.

No. Every report is informational and prepared from public data — USITC schedules, Federal Register notices, and what you submit. It is not a binding customs classification, and it is not legal, tax or customs-brokerage advice. Confirm tariff codes with a licensed customs broker before filing.

Yes. Paid orders that need more information are flagged "needs info" and you'll get a resume link by email to update your answers without paying again.

Yes — several products (Amazon Listing Copy Pack, Product Descriptions, Job Description Pack, Google Business Profile Monthly Pack, RFP/RFQ drafts) are built for repeat monthly use. Order again each month, or email to ask about a standing arrangement.

Email smalakarmail@gmail.com describing what you need. If it fits the no-calls, document-and-email model, it can usually be scoped and priced within a day.

Fort Worth, Texas. Delivery is entirely digital, by email, so location doesn't affect turnaround anywhere in the US or internationally.

Subscriptions like Tariff Watch are billed and managed through Payhip. Cancel anytime from the confirmation/receipt email Payhip sent you, or email smalakarmail@gmail.com and it will be canceled on request — no retention call, no hoops.